Shipping Policy

Shipping Policy

KVC Jewels ships confirmed jewellery orders after product availability, final pricing, payment, and customer details are verified by our team.

Order Processing
Ready products are usually processed after confirmation and quality checking. Made-to-order, customised, resized, or purity-selected jewellery may require additional production time. The estimated timeline will be shared before order confirmation.

Shipping Charges
Shipping charges, insurance charges, and applicable delivery fees may vary by destination, order value, product type, and courier service. Final charges will be confirmed before dispatch.

Delivery Timeline
Delivery timelines are estimates and may vary because of product preparation, hallmarking, certification, logistics delays, holidays, weather, or other third-party courier issues.

Tracking
Once the order is dispatched, tracking details may be shared through WhatsApp, email, SMS, or phone depending on the information provided by the customer.

Address Accuracy
Customers must provide complete and accurate delivery details. KVC Jewels is not responsible for delivery delay or failed delivery caused by incorrect address, unavailable recipient, wrong contact number, or incomplete information.

Secure Delivery
Jewellery orders may require identity verification, signature, OTP, or in-person acceptance at delivery. Please inspect the parcel packaging before accepting it.

Damaged or Tampered Package
If the package looks opened, damaged, or tampered with, do not accept delivery. Contact KVC Jewels immediately with clear photos or videos so the issue can be reviewed with the courier partner.

Contact
For shipping questions, please contact KVC Jewels through the details provided on the website.