Terms And Condition

Welcome to KVC Jewels. By using this website, browsing our products, submitting an enquiry, booking an appointment, or placing an order request, you agree to the terms listed below.

Product Information
We make every effort to display jewellery details, images, gold purity, diamond type, weights, pricing breakup, and descriptions accurately. Minor differences in colour, finish, stone appearance, and product dimensions may occur because jewellery is photographed under lighting and display settings may vary.

Pricing
Product prices are calculated using configured gold rates, diamond rates, product weight, making charges, applicable discounts, and GST. Prices may change without prior notice when market rates or product details are updated.

Orders and Enquiries
Submitting an order request or appointment form does not confirm an order automatically. Our team may contact you on the provided mobile number, email, or WhatsApp to confirm product availability, selected options, final pricing, delivery timeline, and payment process.

Customisation
Some jewellery items may be available in different gold purities, diamond options, or combo sets. Custom orders may require additional confirmation and may not be cancellable once production or sourcing has started.

Payments and Delivery
Payment terms, delivery charges, insurance, and timelines will be shared during order confirmation. Delivery dates are estimates and may vary depending on product availability, customisation, and logistics.

Returns and Cancellations
Return, exchange, and cancellation eligibility depends on the product type, customisation, order status, and condition of the item. Customised, altered, or made-to-order jewellery may not be eligible for return unless there is a confirmed manufacturing issue.

Website Use
You agree not to misuse this website, copy content without permission, attempt unauthorised access, or submit false information through forms.

Limitation of Liability
KVC Jewels is not responsible for indirect loss, delay, or damage caused by incorrect customer information, third-party service issues, market rate changes, or events outside our reasonable control.

Contact
For questions about these terms, appointments, or product enquiries, please contact KVC Jewels through the details provided on the website.